WBAMS reports
Insights include daily performance, income forecasts, annual income, new customers, ticket feedback scores, and other operational reports. A selected report must preserve its report parameter and render the intended report rather than redirecting to the generic index.
Measurement model
- Revenue: invoiced, collected, recurring, overdue, refunded, credited, and forecast.
- Customers: new, active, retained, expanded, downgraded, and canceled.
- Operations: automation completion, exceptions, queue delay, and manual interventions.
- Support: volume, first response, resolution, reopen rate, and feedback score.
Google Analytics and Search Console
Configure Google through WBAMS Sign-In Integrations, use the same Google account that owns the Analytics and verified Search Console properties, grant only required scopes, and return the authorization code when prompted. The login artwork must be served from a valid local or official asset URL.
Privacy
Document what is collected, obtain consent where required, avoid placing customer financial or support content in analytics events, and review data-retention settings for every provider.